Terms and Conditions
Please read these Terms and Conditions ("Terms") carefully. They apply to your use of nuralodge.com (the "Site"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. About us
The Site, trading as Nura Lodge, is operated by:
BLACKFIRE MARKETING LTD
Registered in England and Wales
Registered office: 86-90 Paul Street, London, England, EC2A 4NE, United Kingdom
Email: info@nuralodge.com
In these Terms, "we", "us" and "our" mean BLACKFIRE MARKETING LTD, and "you" means anyone using the Site.
2. About the Site
2.1 Nura Lodge is an editorial guide that publishes information, reviews and travel inspiration about luxury hotels and destinations in Australia.
2.2 Nura Lodge is an independent information website. It is not an affiliate website, a travel agency or a booking service. We do not:
- sell travel, accommodation, tours or any other travel products;
- take bookings or reservations, or accept payments;
- earn commission, referral fees or affiliate income from the hotels or businesses featured on the Site.
2.3 We are not affiliated with, sponsored by, endorsed by or acting on behalf of any hotel or business featured on the Site. Hotels are selected and reviewed independently, and we do not accept payment, free stays or other incentives in exchange for featuring a hotel or for a favourable review.
2.4 If you choose to stay at a hotel featured on the Site, you must deal directly with that hotel or a provider of your choice. Any booking or arrangement you make is between you and that provider, on their own terms and conditions, and is not covered by these Terms.
3. Our reviews
3.1 Reviews and recommendations on the Site are the editorial opinions of Nura Lodge, based on the criteria described on the Site. They are opinions, not statements of fact or guarantees, and other people may reasonably hold different views.
3.2 Any scores or ratings we show are our own editorial assessments. They are not official star ratings or classifications and are not issued by any hotel, industry body or government agency.
4. Accuracy of information
4.1 We research our content carefully and show the date each review was last updated. However, details such as facilities, room types, dining options, opening times, accessibility, policies and prices can change without notice, and some information comes from third-party sources.
4.2 We do not guarantee that information on the Site is complete, accurate or current. Before making any travel decision, please confirm all important details directly with the hotel or relevant provider.
4.3 If you notice information that is incorrect or out of date, please let us know at info@nuralodge.com. We review all correction requests and update content where appropriate.
5. General information only
5.1 Content on the Site is general information. It is not personal, professional, legal, financial, medical or safety advice, and does not take your individual circumstances into account.
5.2 Information about travelling to or within Australia, including entry requirements, visas, health and safety, weather and road conditions, may change. For official information, please refer to the Australian Department of Home Affairs (https://immi.homeaffairs.gov.au), your own government's travel advice service and relevant local authorities.
6. Links to other websites
6.1 The Site may include links to third-party websites, such as hotels' official websites and government information pages. These links are provided for your information only.
6.2 We do not control and are not responsible for the content, accuracy, availability, privacy practices or products of third-party websites. Including a link does not mean we endorse the website or its operator.
7. Intellectual property
7.1 Unless stated otherwise, the content of the Site, including text, design, layout, graphics and the Nura Lodge name and logo, is owned by or licensed to BLACKFIRE MARKETING LTD and is protected by copyright and other intellectual property laws.
7.2 Some photographs and other materials are used under licence from third parties, and their licence terms apply to any reuse of those materials.
7.3 Hotel names, brand names and trade marks mentioned on the Site belong to their respective owners. We use them only to identify the hotels we write about, and their use does not imply any affiliation with or endorsement by their owners.
7.4 You may view, print and share links to pages of the Site for your personal, non-commercial use. You must not copy, republish, scrape, sell or otherwise commercially exploit any content from the Site without our prior written permission.
8. Acceptable use
You must not:
- use the Site in any way that breaks any applicable law or regulation;
- attempt to gain unauthorised access to the Site, its server or any connected systems;
- introduce viruses, malware or other harmful material;
- use automated tools to scrape, harvest or extract content or data from the Site in bulk;
- interfere with or disrupt the Site or its security features;
- use the Site to send unsolicited advertising or to impersonate any person or business.
9. Availability of the Site
We aim to keep the Site available at all times, but we do not guarantee that it will always be available, uninterrupted or free from errors. We may update, suspend, withdraw or change all or part of the Site at any time without notice.
10. Our liability
10.1 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, liability for fraud or fraudulent misrepresentation, or your statutory rights as a consumer. In particular:
- If you are a consumer in Australia, nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded or limited.
- If you are a consumer in the United Kingdom, nothing in these Terms affects your statutory rights, including under the Consumer Rights Act 2015.
10.2 Subject to clause 10.1, and because the Site is provided free of charge for general information:
- we provide the Site and its content "as is" and, to the extent permitted by law, make no warranties about its accuracy, completeness or fitness for any particular purpose;
- we are not liable for any loss or damage arising from your reliance on content on the Site, from any booking or arrangement you make with a third party, or from your use of any third-party website linked from the Site;
- we are not liable for any indirect or consequential loss, or for loss of profits, business, revenue, data or opportunity.
12. Complaints and contact
If you have a question or complaint about the Site or its content, please email info@nuralodge.com. We aim to acknowledge messages within 5 business days.
13. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top shows when they were last changed. Changes apply from the date they are published on the Site, so please check this page from time to time.
14. General
14.1 If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will continue to apply.
14.2 If we do not enforce any of our rights under these Terms straight away, that does not mean we have waived them.
14.3 These Terms, our Privacy Policy and any notices published on the Site make up the entire agreement between you and us about your use of the Site.
15. Governing law and jurisdiction
15.1 These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute relating to them.
15.2 However, if you are a consumer living outside England and Wales, including in Australia, you keep the benefit of any mandatory consumer protection laws of the country where you live, and you may bring proceedings in the courts of that country where local law allows.
16. Contact us
BLACKFIRE MARKETING LTD
86-90 Paul Street, London, England, EC2A 4NE, United Kingdom
Email: info@nuralodge.com